Austen Allen Healthcare LTD T/A Austen Allen Homecare

In: Other
Contact: Nina Allen
16 Hythe Street, Dartford, Kent. DA1 1BX
https://aa-homecare.co.uk
Austen Allen Homecare's Head Office / Dartford Office
Austen Allen Homecare's Gravesend Office
Austen Allen Homecare's Medway Office
Austen Allen Homecare's Margate Office

Austen Allen Homecare is a distinguished provider specialising in care at home and support services. Our award-winning organisation supports people who have the freedom to choose a quality “Person Centred” service.

As one of Kent’s most accomplished providers, the key to our service success is simple:

  • Communication
  • Reliability
  • Consistency

With our 15 years of experience in delivering quality care, Austen Allen Homecare has earned recognition for its excellence, winning multiple community awards, such as:

We are regulated by the Care Quality Commission (CQC) and have a track record of “GOOD” ratings. 

Austen Allen Homecare’s strong and continual expansion can be attributed to our commitment to professional development and the opportunities we provide. The majority of our management team initially joined Austen Allen Homecare as Care Professionals and have since advanced to senior roles within the company.

Given that many members of our management team have a background as experienced care professionals, they actively engage in caring for, supporting, and assessing the service quality in the community. This approach proves to be effective in identifying areas for improvement and consistently enhancing the standards of care for our service users. Moreover, it fosters strong collaborative relationships with healthcare professionals from the NHS, ensuring a comprehensive and holistic service that addresses the diverse care needs of the individuals we serve.

Currently, we have four branches across Kent:

  • Dartford – 01322 424558
  • Gravesend – 01474 558790
  • Medway – 01634 961120
  • Margate – 01843 261212

Carers are always walking the extra mile for us; they are very kind and patient. We could not receive better service anywhere else.

Ms. L – Gravesend

I look forward to the company the carers provide. All care staff always take good care of me and always do more than they should.

Mrs. J.H – Dartford

Austen Allen is one care company that we haven’t had any problems with. Carers are great, and the office provides good reassurance and communication.

Ms. M – Medway

I worry about falling because of my mobility, but the care staff always make sure I’m safe. I appreciate that I have a service I can always rely on.

Mrs. C - Dartford

Our regular carer puts so much effort and love into Nan’s lunches – making sure she gets salad and fruit and encouraging her to drink plenty. She is an asset to your company, and we absolutely appreciate everything.

Ms. R - Medway
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Services

  • Personal Care
  • Dementia Care
  • End Of Life Care
  • Wellbeing Care
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