Bridging The Gap: South East Water Launches Dedicated Newsletter For Businesses

18th March 2026
Jo Shippey

At South East Water, we understand that clear communication is the backbone of a resilient business community. Following valuable feedback from local businesses over recent months, we recognised a clear need to bridge the communication gap between the water supplier and the commercial sector.

Because the Open Market means water suppliers often don’t have a direct billing relationship with businesses, it can be difficult for organisations to get the specific updates they need. We are changing that.

We are delighted to announce the launch of our dedicated quarterly newsletter for businesses and non-households, designed to open direct channels of communication and foster stronger relationships with the businesses we serve across Kent, Sussex, Berkshire, Hampshire and Surrey.

What to Expect

Our goal is transparency and support. Every three months, we will provide high-value insights directly to your inbox, including:

  • Water-Saving Tips: Practical, actionable ways to reduce consumption and overhead costs.
  • Environmental Protection: Updates on our collaborative work with farmers and landowners, plus details on our Capital Grants Scheme.
  • Success Stories: Real-life examples of how we’ve supported local non-households in driving down water usage.
  • Engineering Updates: A behind-the-scenes look at how we are investing in the network to secure long-term supply for the region.
  • The Latest News: Essential updates on policy changes and network performance.

Join Us for the First Edition

The inaugural edition of the newsletter will be released on Thursday, 26 March. Don’t miss out on the first set of updates specifically curated for the business community.

Sign Up for the Newsletter

Help Us Spread the Word

We would be incredibly grateful if you could share the sign-up link with your own networks or colleagues who would benefit from these updates.

Your feedback is vital to us. If you have questions or specific topics you would like to see covered in future editions, please do not hesitate to reach out. We are always happy to set up a catch-up to discuss how we can better support your business.

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