Collier Pickard

In: Business Software
Contact: Max Watkins
The Old Calf House, Chevening Road, Sundridge , Kent. TN14 6AB
https://www.collierpickard.co.uk/

Collier Pickard is an independent CRM and process consultancy that challenges how businesses approach CRM, fixing the thinking, processes, and decisions behind it so technology drives business performance.

We are one of the UK’s most established independent Customer Relationship Management (CRM) consultancies. Founded in 2003, we’ve spent over two decades helping businesses choose, implement, and get genuine value from CRM with certified expertise across Creatio, Maximizer, Infor, and Pipedrive.

Most CRM consultancies are tied to one vendor’s success, with recommendations shaped by commission rather than fit. Collier Pickard is a specialist consultancy with certified depth across four leading platforms, no commission bias, and a consultancy-first model that puts the business problem before the technology.

We’re independent by design and we recommend based on what works for your business, not what pays us best, and we stay long after go-live to make sure the system delivers on what was promised.

We wouldn’t be able to run our business this way without a really productive CRM system, which is why we have been working with our CRM for so many years. Over this time, we have continually enhanced our use of the product, taking advantage of the upgrades as they became available.

We have also been helped by the support from our partner, Collier Pickard, especially when we take on something new. Our latest example is Collier Pickard’s Head of Support – Robbie Brand – who has made an important contribution to getting our contact scoring to work.

Brian Hume – Martec International

Collier Pickard understood our business and our systems to the point where they took responsibility for the integration of the sales team and their data. We don’t have IT staff and rely on Collier Pickard to ensure our CRM system continues to deliver.

Mark Maloney, Managing Director, Professional Beauty

Experience Education has massively reduced the on-boarding costs for new brands because changes are quick and have zero marginal cost. This is down to Experience Education-specific, but generic, integrations built by Collier Pickard which enable our marketers to link to web-forms and dotdigital etc. Other quick wins from this phase include common reporting and language as well as clearer multi-brand relationships.

Matt Royal, CRM Manager, Experience Education Travel Group
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Services

  • Independent CRM Consultancy
  • Process Automation
  • Creatio CRM Implementation
  • Maximizer CRM Implementation
  • Infor SLX CRM Implementation
  • Pipedrive CRM Implementation
  • Teamwork Project Management Software Implementation
  • CRM for SMEs
  • CRM for Enterprise
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