‘We’re Good To Go’ New Industry Standard Launched

26th June 2020
Paul Brooks

VisitEngland has launched a UK-wide industry standard and consumer mark, in partnership with the national tourist organisations of Northern Ireland, Scotland and Wales to provide a ‘ring of confidence’ for tourism as the sector works towards reopening.

The ‘We’re Good To Go’ industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place.

The scheme is free to join and open to all businesses across the sector.

To obtain the mark, businesses must complete a self-assessment through the online platform including a check-list confirming that businesses have put the necessary processes in place, before receiving certification and the ‘We’re Good To Go’ mark for display in their premises and online.

Businesses across the UK are required to follow their respective national guidance, including the social distancing and cleanliness protocols that must be in place. In England, businesses must align with the UK Government’s official guidance for the sector which was published yesterday.

The Government’s guidance for hotels and accommodation providers – (such as campsites, caravan parks and short term lets), indoor and outdoor visitor attractions and conference and events centres outlines the processes and facilities that tourism businesses in England need to put in place before re-opening, so that both staff and visitors can be kept safe.

These include:

  • Hotels and accommodation providers will need to introduce deep cleaning regimes between guests.
  • Meal services including breakfasts will need to be pre-booked and timed, and shared facilities will only be accessible to one family group at a time.
  • Timed tickets will be introduced for exhibitions, theme parks, galleries and attractions to reduce the number of visitors in locations at the same time.
  • One way systems, clear floor markings and a queue management system should be in place to maintain social distancing measures at all attractions and help to limit contact between both staff and visitors.
  • Organisations should also encourage cashless payments throughout to avoid cross-contamination.
  • In addition, visitor attractions will need to introduce regular deep cleaning regimes across their site and some interactive displays will need to be temporarily closed.

An ‘alert’ system has also been set up to ensure that businesses signed up to the ‘We’re Good To Go’ industry-standard are notified if there are changes to the official guidance. A call-handling service will provide support and assessors will also carry-out random spot-checks to ensure businesses are adhering to the guidance.

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