Sales and Marketing

Marketing plans Writing a marketing plan is a vital tool that can help you focus your marketing activities and ensure your objectives are met.

Pre-launch marketing Some pre-launch marketing tips for start-ups.

Media Interviews Tips for the small-business owners faced with the prospect of a media interview.

Promotional leaflets How to make promotional leaflets.

Sales technique What it takes to sell.

Personal Branding How you project yourself to the world, how you create and maintain your image and identity.

Customer Service Improving the customer relationships can make a real difference to your profits.

Key performance indicators How these can help small businesses

Networking Can be a highly cost effective way to promote your business.

How to design business stationary The look and feel of your business cards, compliment slips and letterheads is important, they say a lot about your business.