News

New Consumer Ombudsman scheme introduced

Posted on Tuesday, September 1st, 2015

A new Consumer Ombudsman scheme has been announced by Ombudsman Services. The Consumer Ombudsman will accept complaints from consumers about firms that do not belong to an existing ombudsman scheme, such as those for retailers, builders and second-hand car dealers. Firms that wish to join the scheme must agree to be legally bound by the…

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Contract law changes ban restrictive sub-contracting clauses

Posted on Tuesday, September 1st, 2015

The Department for Business (BIS) has announced changes to commercial contracts. The changes will ban larger organisations from including restrictive sub-contracting clauses in their contract terms that prevent small firms from accessing invoice finance. From early 2016, in England, Wales and Northern Ireland, changes introduced under the Small Business, Enterprise and Employment Act 2015 will…

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Charities may be in breach of privacy regulations

Posted on Tuesday, September 1st, 2015

Charities that make calls to existing donors registered with the Telephone Preference Service could be in breach of the Privacy and Electronic Communications Regulations, unless the donor has specifically consented to receive such calls. The only way that charities can legally call donors is if they have specifically stated that they do not object to…

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The Work Place and Hot Weather

Posted on Tuesday, September 1st, 2015

This article on workplace climate requirements was first published on the Qdos Website: Why are you complaining about me? Because we’re at work and you’re damn hot! Thank you for the nice comment, after all I am your closest star and you Brits very rarely see me! Yes and we love you, but why are…

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ACAS Early Conciliation

Posted on Tuesday, September 1st, 2015

ACAS, aka Advisory Conciliation and Arbitration Service, has a longstanding statutory duty to promote and help achieve the resolution of employment disputes that may otherwise result in a claim before an Employment Tribunal. This conciliation role has however had a different emphasis since the introduction of Employment Tribunal fees in July 2013. Shortly afterwards in…

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HMRC has published a full list of their employer and self-employment workshops for September. See the full list below (click the link to take yourself to the registeration page): Tuesday 01-Sep 15:00 Record keeping for the self-employed Wednesday 02-Sep 11:00 Self-Employment & HMRC – getting started Wednesday 02-Sep 11:00 Agents – clients with income from…

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Woman’s Enterprise Kent

Posted on Tuesday, August 18th, 2015

Are you an enterprising woman who wants to build your business through digital know-how? Do you want your business to be a part of the digital future in Kent? Then apply now for the exciting new Women’s Enterprise Kent Programme! More women each year are feeling inspired to start or grow their own businesses and…

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Unfair contract terms guidance published

Posted on Monday, August 17th, 2015

The Competition and Markets Authority (CMA) has published guidance documents to help traders comply with forthcoming changes to unfair contract terms legislation. The changes will take effect from 1st October 2015, when the remaining provisions of the Consumer Rights Act come into force. The new guidance provides traders with information about understanding what makes terms…

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Treasury consultation on credit and debit card fees

Posted on Monday, August 17th, 2015

HM Treasury have launched a consultation about rules to cap fees charged by banks to their business customers for processing credit and debit card payments. From 9th December 2015, an EU-wide cap on the charges a business pays to their bank when a customer makes a debit or credit card payment will be introduced under…

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Time to Pay by direct debit now mandatory

Posted on Monday, August 17th, 2015

When business owners are unable to pay their tax liabilities on time, HMRC may arrange a discretionary Time to Pay plan. Until now, HMRC has accepted various payment methods. However, from 3rd August 2015, HMRC will only accept payment by direct debit and will not accept any other payment methods. In exceptional circumstances, where a…

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